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You can also ask questions about your claim using UI Online by selecting Contact Us at the top of your homepage. Note: If you are getting a phone call from the EDD, your caller ID may show “St of CA EDD” or the UI Customer Service number 1-800-300-5616. Email Us us or call Customer Assistance at 877-860-6020 Monday - Friday 7 a.m. PST (excluding holidays). Hearing impaired, use 711.

Checking on a Claim

The best way to check on your claim is by logging into our Online Claim System.

It is taking us a minimum of four weeks to process regular unemployment insurance (UI) claims, and a minimum of six weeks to process Pandemic Unemployment Assistance (PUA) claims.

If it has been fewer than four weeks since you applied for UI or six weeks since you applied for PUA, please do not contact us yet. We are processing your application. Contacting us before the minimum processing time has passed will not help you get benefits faster. It actually slows down our ability to process claims for everyone.

For regular unemployment benefits, if it has been four weeks or more since you submitted your initial claim and you have not heard from us, please call us at:
1-877-File-4-U (1-877-345-3484)

For Pandemic Unemployment Assistance (PUA) benefits, if it has been six weeks or more since you submitted your initial claim and you have not heard from us, please call us at:
Toll free: 1-833-410-1004
Local: 1-503-370-5400

In order to assist us to best deal with your query, please consider which of the following options is most appropriate to you.

If you have had previous correspondence with the Department, or one of its Offices or Agencies, quoting your reference number will help us to identify you and assist us further in processing your query.


Is your query immigration related?

If so, you will need to contact the Irish Naturalisation and Immigration Service. Other sections or divisions of the Department will not be in a position to assist you with immigration related queries.

Do you wish to submit a Freedom of Information request?

Find out more about Freedom of Information here. All requests under the FOI Acts should be addressed to:

AddressInformation Officer
Department of Justice
51 St. Stephen's Green
Dublin 2
D02 HK52
Lo-Call:1890 221 227
E-mail: [email protected]

Do you wish to submit a Subject Access Request?

Download our Subject Access Request Form and find out more about Data Protection in the Department of Justice: Subject Access Request Form. All Subject Access Requests should be addressed to:

AddressData Protection Support & Compliance Office,
Department of Justice
51 St. Stephen's Green
Dublin 2
D02 HK52
E-mail: [email protected]

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Do you wish to contact one of our Offices or Agencies?

While the Department of Justice is made up of a variety of sections and divisions, it also has a number of Offices and Agencies under its aegis.

Here you can find a list of all Offices and Agencies under our remit. Animal farm mrs. reese's language arts class in spanish. Any queries appropriate to these bodies should be sent to them directly, and our list includes links to their individual websites.

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Other queries

If your query falls outside the categories outlined above, you can contact the Department by post, phone or e-mail as follows:

Address: Department of Justice
51 St. Stephen's Green
Dublin 2
D02 HK52
Phone:+353 1 602 8202
Lo-Call:1890 221 227
Fax:+ 353 1 661 5461
Website:www.justice.ie
email:[email protected]

You can also find contact information for Government Departments, State Offices and Agencies, including this Department and our related bodies, in the State Directory.

How to find us

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Here is an interactive map of locations for the Department of Justice, its offices and agencies. (link opens Google Maps)